As operations director, I am passionate about engaging with the business to understand the operation of our legal and support teams, ensuring the right processes and systems are in place to deliver the best possible service to our clients.
With over twenty years experience in the legal sector, I have a deep understanding of how law firms operate, enabling me to focus on ensuring efficiency and effectiveness.
One of the most enjoyable aspects of my role is working with such a dedicated team. I like building relationships with them, and the wider business, to support collaborative working – whilst making sure we’re having fun along the way!
One of my colleagues has commented: “Jo is great to work with, extremely professional, good fun and passionate about helping to make the business work better.”
- Service Delivery
- Operational vision and strategy
- Communication and Business Engagement
- Business change