As the chief operating officer at Cripps, I am responsible for leading the firm’s day-to-day operations and driving operational excellence across the business.
I work closely with the firm’s senior leadership team to ensure business services functions are aligned to and delivering on the firm’s strategic objectives and enabling the delivery of high-quality, efficient and client service delivery.
With extensive experience in professional services, I have a strong track record of enhancing operational performance, embedding effective processes and supporting strategic growth. I oversee the firm’s business services teams including finance, IT & innovation, BD&M, workplace services, people & development and risk and compliance.
I am passionate about continuous improvement, innovation and enabling the delivery of high-quality and efficient client services.