I am the chief information officer (CIO) and divisional head for our central services division. My core role is devising and driving the firm’s technology strategy, ensuring our clients and client service is at the heart of everything we do.
With over 20 years’ experience in a technology focused role within law firms, my current role is to ensure that we have technology strategy that supports our business and our clients’ needs today, and in the future.
Our goal is to embrace technology that enables the best client experience.
‘Spark’ our programme of innovation, encourages a creative culture embracing the latest technology and re-imaging how we deliver legal services. We work closely with our clients to design solutions that reduce the effort to achieve their goals.
My passion is to engage with people to understand their needs and challenges and translate that into how technology can help.
Qualifications and memberships
- Member of Litig (Legal IT Innovators Group)
- Member of DELTAS – a group that promotes diversity and excellence in legal technology and security
- Judge for British Legal Technology Awards
- Regular speaker and contributor at Legal Technology networking events
In my last role as global head of IT service delivery at Clyde & Co, I successfully transformed the quality of technology service and support for the firm.
I joined a start-up law firm, building the technology systems and capabilities from day one. I became their CIO and supported their ultimate merger.
I started by providing technology support within a law firm. I then qualified as a Microsoft-certified systems engineer. This background has given me an excellent grounding in technology.
Jo Owen is formidable voice in the legal community. Having worked in the industry for over a generation, Jo is a role model to many and has been instrumental in shaping and driving the evolution and impact of technology within legal services.
Managing Director at British Legal Technology & NetLaw Media
Jo challenges teams to see the business through the eyes of clients so that everyone can focus on what matters most. Whether a solution is people, process or tech-centric, Jo helps teams stretch their thinking whilst keeping the 'value to client' at the heart of decision-making. Jo is like a ray of sunshine. She brings bags of positivity, warmth and energy to every conversation.
Managing Partner at Sprint Valley
Jo is great to work with, extremely professional, good fun and passionate about helping to make the business work better.
Partner and Head of Corporate Division
Jo is inspirational in all she does, open, always wanting to learn, to stretch to go beyond, encouraging and supportive of others.
NED at Cripps LLP