Wills & Inheritance Quality Scheme
Why choose a WIQS accredited firm?
Understand the options and get advice that meets your needs
We will not make any misleading claims about the advantages of making a will, or pressure you into buying more complex advice that is not in your best interests.
We will help you understand the issues in preparing a will or seeking probate advice to make a more informed choice from the outset.
Our dedicated wills and probate service is tailored to your needs. We will explain the process, options, costs and likely timescales.
Receive a quality service and be kept up-to-date
We will provide you with the name(s) of the person(s) responsible for your matter.
We will agree how you want us to contact you and how often.
We will communicate with you in plain English, explaining any legal terminology.
We will reply to your questions within 48 hours or provide a timeframe for more complex issues.
We will tell you when unforeseen issues affect the original cost estimate and timeframe and explain the impact.
We will treat you with dignity and respect at all times.
Trust practices with WIQS
WIQS is only open to law firms or other organisations that are authorised and regulated by the Solicitors Regulation Authority (SRA).
The Senior Responsible Officer or Head of Department must have at least three years’ experience of will drafting and estate administration.
Accredited solicitors and other staff complete mandatory training on the WIQS standard and show compliance through annual re-accreditation and ongoing enforcement checks by the Law Society.
If you are not happy with our service or the advice received, contact our Client Care Partner. If you are not happy with our response, you can find further information about progressing your complaint on the Solicitors Regulation Authority’s website – www.sra.org.uk. The Law Society will await a decision from the regulator before taking any action.
To give you further confidence and protect you against fraud, the Law Society’s accreditation process included checking the identity of our practice and all individuals delivering wills and probate advice, regulatory and insurance checks and proof of financial and risk management procedures.
Check that we are authorised and regulated by the Solicitors Regulation Authority and are WIQS accredited by searching for us on the Law Society’s Find a Solicitor website: www.lawsociety.org.uk/findasolicitor.
Clients praise "the clear professional advice that they offer and the swift responses that they always give."
Cripps has a "very good reputation" for its private client practice, which often handles complex, high-value matters with international aspects.
Sources describe Cripps as "innovative, forward looking and flexible."
Simon Leney is "a very well-respected individual" in the private client field in Kent, and enjoys an excellent reputation among his peers for his advisory practice.
"We have had total confidence in all the advice he has given us and he has made the process as stress-free as possible. I would say Simon is unflappable and has a very calming manner."
Sources highlight him as a "standout individual" for his regular contributions as both a speaker and a writer on trust matters.
"Cripps ‘manages to combine being a commercial outfit while still delivering a very personal and individual service’."
"Cripps has a "very good reputation" for its private client practice, which often handles complex, high-value matters with international aspects."
"I'm very, very impressed with the firm," reports an interviewee, while another praises "the clear professional advice that they offer and the swift responses that they always give."
"Sources also describe them as 'innovative, forward-looking and flexible.'"
"They're one of the biggest firms, a client could expect a large depth of experience from them, they've got a very big team and they deal with some quite complex issues."
"They've obviously got a strong private client practice - they've got the depth and breadth of expertise, they're a large, well-established firm and they seem to be attracting good people. I think for the more sophisticated clients, they are a one-stop shop."